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YouthChat

Improving the clinician experience

Project Detail

Overview

Challenge

Reflection

YouthChat

YouthCHAT is a scientifically validated screening tool used by healthcare professionals to identify mental health, lifestyle and other issues facing young people.

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Services
UI Design
Tools
Figma

Redesigning the clinician experience for YouthCHAT

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We redesigned the clinician dashboard and youth questionnaire experience, making it easier for clinicians to manage reports, review screening results and access questionnaires. The project was delivered on a tight timeline, with close collaboration between design and development throughout.

Making complex screening information easier to navigate

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The existing clinician experience needed a clearer, more intuitive way to manage screening reports and access questionnaires. With a range of information being captured across different areas, the dashboard needed to make results easy to find and interpret without overwhelming clinicians.

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Alongside the dashboard, we also redesigned the questionnaire experience used directly with young people, creating a more approachable and streamlined flow.

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With a quick turnaround, another key consideration was creating a system that could be implemented efficiently and extended over time.

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Building a flexible foundation for future reporting

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Working closely with the developer throughout the project allowed us to move quickly and make decisions together as the designs evolved. Rather than designing each report as a one-off, I focused on creating reusable components and patterns that could be easily implemented and adapted across the dashboard.

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Credit: Work completed as part of my role at Edition Group.

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